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Xtreme Machines

Owner Zone

FAQ

Do you have a simple question? We might have a simple answer for you right here in our FAQ.

Safety

Know how to operate your vehicle safely, and stay up to date on important safety recall information.

Maintenance Tips

Know how to take care of your watercraft to enjoy years of hassle-free operation.

FAQ

Do you have a simple question? We might have a simple answer for you right here in our FAQ.

Safety

Know how to operate your vehicle safely, and stay up to date on important safety recall information.

Maintenance Tips

Know how to take care of your watercraft to enjoy years of hassle-free operation.

FAQ

Do you have a simple question? We might have a simple answer for you right here in our FAQ.

Service questions

Where should I have my Sea-Doo product serviced?

Authorized Sea-Doo dealers are the best source for service on your Sea-Doo product. Please get in touch with us to arrange.

How do I know when to have my Sea-Doo product serviced?

Check your operator’s guide for the manufacturer recommended service intervals. You can also access digital versions of the operator’s guides here.

I have a technical question. Should I call Sea-Doo?

Your authorized Sea-Doo dealer is the first line in answering technical questions. If you’ve already contacted your dealer and they were not able to provide a satisfactory response to your question, you can contact us here and we’ll find an answer for you.

Where can I obtain an operator’s guide for my Sea-Doo product?

You can access digital versions of the operator’s guides here. In addition, a hardcopy version can be purchased from an authorized Sea-Doo dealer.

What if I have a concern related to the speed or quality of service on my vehicle by a Sea-Doo dealer?

Your first step should be to raise your concern to the service manager of your dealership. If you are still not satisfied with any aspect of the service performed on your vehicle, you can then contact Sea-Doo customer service here

How should I store my vehicle during the off-season?

Please consult the “Storage” section of your operator’s guide for information on properly storing your vehicle during the off-season. 

Warranty questions

How do I get my vehicle repaired while in warranty?

Your first step would be to take your product to an authorized Sea-Doo dealer for diagnosis. The technician can help determine if the repair will be covered under warranty.

Is my factory warranty transferable to another owner if I sell my vehicle?

Yes, the warranty always follows the vehicle.

Is my factory warranty valid at any authorized Sea-Doo dealer?

Yes, any authorized Sea-Doo dealer will be able to assist you with factory warranty work.

Does my factory warranty cover transporting the unit to and from the dealership?

No, vehicle transportation to and from the dealership is not included and is the owner’s responsibility.

Why was my replaced/repaired part not covered under warranty?

If a part failure is not deemed to be caused by a manufacturer defect, it is possible that the repair would not be covered under warranty.

How do I update my address or change the ownership of my Sea-Doo product?

You can send us a proof of purchase or of ownership (such as a bill of sale), the mileage or hours on the vehicle, and your complete mailing address and phone number.

Parts and accessories

Can I purchase Sea-Doo parts or accessories directly from Sea-Doo?

You can obtain Sea-Doo parts and accessories from your dealer, or using our online store. You can access the Sea-Doo parts catalog here.

How can I get support for a part or accessory?

Please get in touch with the Parts Department of the dealership where you purchased the part or accessory.

I have parts/backordered parts concern at my Sea-Doo dealer, what should I do?

Discuss your concern directly with the parts manager at your dealership. If the concern is still not resolved to your satisfaction, please contact us.

Promotions and marketing questions

How can I find out what the current promotions or incentives are?

Your authorized Sea-Doo dealer will have access to all current promotions and incentives.

I didn’t receive a promotional discount or item, how can I get help?

Raise the issue with the dealer where you purchased the unit. If you’re still having trouble obtaining any promotional discounts or items that you feel should be applicable to your purchase, get in touch with Sea-Doo customer service and we’ll assist you.

Product recalls and safety bulletins

How do I find out if there are outstanding safety bulletins to be performed on my Sea-Doo product?

Your authorized Sea-Doo dealer is equipped to verify if there are any outstanding safety bulletins or recall notices applicable to your vehicle using your VIN. There is no charge for this service.

Safety

Know how to operate your vehicle safely, and stay up to date on important safety recall information.

Safety Tips

Please keep these safety tips in your watercraft or boat at all times and make sure that you and everyone aboard understands them all prior to leaving dock and observes them once out on the water.


  • Know and understand all operational features of the craft you are riding – read and follow your Operator’s Guide.
  • Ensure your watercraft is Coast Guard-compliant and has all required equipment.
  • Securely attach engine cutoff lanyard to your wrist or Personal Flotation Device (PFD). Keep attached at all times.
  • All watercraft riders must wear a properly fitted, U.S. Coast Guard-approved PFD. The operator and passenger(s) of watercraft must wear protective clothing, including:
  • A wet suit bottom or thick, tightly woven, snug-fitting clothing that provides equivalent protection. Thin bike shorts for example would not be appropriate. Severe internal injuries can occur if water is forced into body cavities as a result of falling into water or being near jet thrust nozzle.
  • Normal swim wear does not adequately protect against forceful water entry into the lower body opening(s) of males or females.
  • Footwear, gloves and goggles/glasses are also recommended. Some type of lightweight, flexible foot protection is recommended. This will help reduce possible injury, should you step on sharp underwater objects.
  • Know your vessel’s capacity – don’t overload.
  • Stay alert and be aware of your surroundings. Constantly look in all directions for skiers, divers, swimmers and other boats or watercraft.
  • Keep a safe distance! Avoid wake jumping, splashing and passing close to any other vessels.
  • Know the waters you will be operating in and observe all applicable federal, state and local boating laws.
  • Know the weather conditions – tune into your local forecast.
  • Stay clear of all restricted areas.
  • Obey ALL posted signs, such as “NO WAKE,” “RIGHT OF WAY,” “IDLE” and other navigation signs.
  • Never consume alcohol or drugs before or while operating a watercraft or boat.
  • All operators must be of legal age to operate the craft you will be riding.
  • Xtreme Machines recommends a minimum operator of 16 years of age to ride.
  • Always operate at a safe speed and be prepared to stop or alter course in emergencies. Ride within your limits, and allow sufficient distance to stop.
  • Whether you’re heading in or out, always maintain a slow speed until you’re in a clear area, away from shore.
  • Know and understand right-of-way rules.
  • Remember you need throttle power to steer.
  • Stay in sight of shore, but avoid operating too close to residential and congested areas. Be considerate of others who share the waterways.
  • A boating safety course is strongly recommended.
Responsible Fun

Seamanship

Personal watercraft riders and boaters must share the waterways with other boaters, fishermen, swimmers, surfers, and skiers. We therefore all have a responsibility to respect each other’s rights to safe enjoyment of the water.


A Safe Boating Course will give you the skills you need to be a safe and courteous Sea-Doo watercraft or boat owner.



Waterway etiquette


Right of Way


Follow these basic guidelines for safe, courteous fun on the water:


  • Sailboats, commercial vessels, and fishing vessels always have the right of way.
  • Stay to the right of other vessels when approaching an oncoming craft, so that it passes on your left side.
  • When overtaking another boat or watercraft, pass on the right or left, but stay clear.
  • If you are about to cross paths with another boat or watercraft, the craft on the right side has the right of way.


Passing Port to Port


When approaching another vessel to your port (left), you can proceed normally.

Xtreme Machines - passing port to port

Passing Starboard to Starboard


When approaching another vessel to your starboard (right), you can proceed normally.

Xtreme Machines - passing starboard to starboard 1

Meeting Head to Head


When approaching a boat or watercraft head on, always keep to the starboard (right).

Xtreme Machines - meeting head to head 1

Awareness


Traffic on the water. Constantly check for other water enthusiasts, especially near you, and know where they’re heading before you make a turn or cross a wake.


Wave or wake jumping. If your course takes you across the wake of another boat, make sure your visibility is not obstructed by that boat. Stay far enough behind it so that you can see if other traffic is coming your way.


Operating speed. Follow local regulations regarding speed limits, whether posted or not. In congested areas, lower your speed.



Launch Ramp Etiquette


Be considerate and efficient when launching your personal watercraft or boat. Prepare your gear beforehand, and perform all safety checks before you get into the water. Launch quietly and in a timely manner.



Noise


Be considerate of waterfront property owners and others near and on the water. Excessive noise from a poorly maintained or modified exhaust system disturbs others and is illegal in many areas.



Environment


Respect ecologically sensitive areas. Do not spill fuel or oil, and do not leave litter or other pollutants where they don’t belong. Be sensitive to marine life – the water is their home.



Trailering tips


Prior to picking up your brand new Sea-Doo watercraft, make sure you are comfortable trailering it.


The first step is to make sure you have the right hitch on your tow vehicle. Select a Class I or II hitch, depending on which Sea-Doo model you choose. Check with your Xtreme Machines dealer for the correct hitch. An empty parking lot is a great place to learn to trailer your new boat. Practice towing first, as you will want to get used to the added length, weight, and braking of the vehicle/trailer combination.


Once you feel comfortable with this phase you should be ready to practice backing up. Use one of the parking spaces as a make-believe launch ramp, and practice putting the trailer between the lines from different angles. Before you know it, you will quickly get used to steering in the opposite direction of where you want the trailer to go, and avoid over-steering. A method that many people feel comfortable with is putting your steering hand at the bottom of the wheel and moving your hand to the right to turn the trailer to the right and vice-versa.


Your first attempt may end up resembling a snake, but don’t worry – we all had to learn and even the experts don’t always get it right the first time.


When you’re ready for your first launch be sure to check the ramp for obstacles or hazards.


Have your boat ready before you hit the ramp – tie downs removed, drain plugs in, all required equipment on board, blower activated. At the water’s edge, unhook the winch strap, safety chain, and light wire connector. Upon returning, follow the steps in reverse. Always be aware that you are towing, as you will want to take wider turns to avoid curbs and vehicles around town.


Don’t be afraid to ask your Sea-Doo dealer for some trailering tips. They are in business to help you.


So what are you waiting for? Go launch your watercraft and get your share of Sea-Doo fun!

Social Responsibility

An Environmental Guide for Watercraft Operators


©Personal Watercraft Industry Association


All PWC operators and boaters participate in the ecosystem, a system created by the interaction of a community of organisms with their environment. We are not separate from nature, but a part of it. As boaters, we cannot ignore the effect we have on the environment. The waters that we enjoy may be impacted by our actions. Every boater has a responsibility to learn and use environmentally safe boating practices that will protect the waters for the future.


As a watercraft rider, you are considered a boater. Watercraft are defined as inboard boats by the U.S. Coast Guard and are required to follow all boating regulations.


The Personal Watercraft Industry Association (PWIA) encourages you to adopt the following simple guidelines to preserve our natural resources.


Beware and show you care by following these general rules.


Pollution

Refuel on land to reduce any chances of spilling oil or gas into the water.


Fill the tank carefully. Do not over-fill the tank. If spillage occurs, catch any accidental spills with an absorbent pad. Dispose of the pad properly.


Check and clean your engine well away from shorelines. Water and fuel do not mix and can harm the water’s delicate micro-organisms as well as the animals that feed on them, potentially upsetting the entire food chain.


Turbidity

In shallow waters, boats may stir up the bottom and suspended sediments, which limit light penetration and deplete oxygen. This can affect fish and bird feeding. To avoid this effect, ride in main channels and limit riding in shallow water.


When it is necessary to ride in shallow water, keep vessel at an idle speed. In coastal areas be aware of low tide; the waters may be substantially more shallow at these times, revealing sea grass beds and other delicate vegetation.


Vegetation

Vegetation such as sea grasses are delicate nursery grounds where many of the fish in our waters originate.


Weeds, grasses and other plant life are not good for your vessel. Ingestion of these into your craft may cause engine or pump problems and reduce performance. Stay away!


When possible, operate a fair distance from the shore because wildlife tends to inhabit the vegetation along the edge of the shore. The best way to avoid disturbing the local ecosystem is to stay in the marked channels and the deeper areas of a lake or river when possible.


Noise

Be aware that the noise and movements of all boats may disturb bird populations. Stay clear of posted bird nesting areas.


Many migratory birds are easily stressed and are especially vulnerable during their migration periods. Birds will typically fly away from disturbing noises and any unnecessary expenditure of energy can harm a feeding or resting bird.


Bird rookeries are especially vulnerable to noise from boats. Nesting birds may fly from the nest, exposing unprotected eggs and hatchling to the sun’s heat or predators.


Harassment

Do not chase wildlife or interrupt the feeding, nesting or resting of wildlife – it is illegal and can unduly stress wildlife. Harassment is defined as any action that may cause an animal to deviate from its normal behavior.


Mammals such as sea otters, sea lions, manatees and whales can be injured from direct impact by boats traveling at high speeds. Ride at controlled speeds so you can see any animals ahead of you. Avoid areas of high animal population. If you strike an animal, report it to your local wildlife commission as there may be a chance to save its life.


Erosion

Excessive boat wakes may contribute to shoreline erosion, especially in narrow streams and inlets.


Erosion is a concern for all shorelines including rivers, lakes and oceans. The slow destruction of shorelines affects the habitats of plants and animals. When near the shore, avoid high speeds as they create wakes – be sure to observe posted no wake zones!


Exotic Species

Wash your boat off after you use it to prevent the spread of exotic plants to other lakes and rivers. Exotics are plants and animals that are non-native to a specific area. Exotics have no natural enemies and spread easily, taking over an area to the exclusion of native species, thus decreasing important plant and animal diversity.


Docking / Beaching

When docking or beaching, look for evidence of turtles, birds, alligators, manatees and other animals along shore.


Avoid docking or beaching where plants such as weeds, grasses and mangroves are located. These plants are essential to the ecosystem because they control erosion and provide a nursery ground for small animals vital to the food chain, such as crustaceans, mollusks and small fish.


Endangered Species

Many species of plants and animals are threatened with extinction due to habitat loss. The Endangered Species Act of 1973 was created to protect these animals. It is illegal to trade, kill, hunt, collect, harass, harm, pursue, shoot, trap, wound or capture species designated as endangered or in danger of extinction, such as threatened, rare and species of concern. The U.S. Fish and Wildlife Service is responsible for listing the hundreds of species in decline.


Be aware of the endangered species that are found in your riding area where a safe haven protects them from human development, and they are allowed to survive and flourish.


Here are just a few endangered animals you might encounter while riding: brown pelican, manatee, southern sea otter, wood, stork, American Alligator and whales.


Special Habitats

Mangrove Community

Mangroves are a distinctive type of tree that have adapted to living in or near saltwater. There are four types of trees, two of which are threatened with extinction. Many shore birds such as pelicans and roseate spoonbills nest in mangrove forests and islands. Mangroves shelter other marine life, control erosion and filter runoff. They also build up the shoreline and serve as a buffer that protects the land from storms and winds.


Do not operate in unmarked mangrove channels – doing so disturbs mangroves, birds and other animals that reside in these areas.


Coral

Coral is a living organism which provides a safe haven for hundreds of marine creatures. This firm yet fragile species is vulnerable to the effects of human intrusion. If you are riding near coral, do not use an anchor and be careful when diving to avoid coming in contact with these delicate organisms.


Marine Plant Life

Kelp Forests

Kelp forests support a lush underwater community teeming with fish, invertebrates, sea urchins and sea otters. Found close to shore, the kelp canopy covers the surface of the water and extends down (sometimes thousands of feet) to the bottom of the ocean floor. In warm months, this seaweed can grow as much as a foot a day.


Sea Grasses

Sea grasses are nursery grounds normally found in protected waters called estuaries where fresh water and salt water meet. Most of the world’s fish have their beginnings in estuaries and their associated sea grass habitat. Sea grasses are very delicate and their destruction can lead to degradation of the entire marine cycle.


As a responsible vessel operator, stay away from both of these environmentally sensitive areas.


You Can Make a Difference

We all have a duty to the next generation to protect our bountiful natural resources.


Take a moment to learn what the environmental concerns are in your riding area.


If you’re interested in observing wildlife while riding, keep an idle speed to reduce wake, noise and turbidity (stirring up the bottom).


Know your riding area for the safety of the environment, for your own protection and for your vessel.


Working Together

The Personal Watercraft Industry Association is a trade organization dedicated to promoting safe and responsible riding; this includes following safe boating rules and operating to protect the environment from harm due to rider carelessness.


The Personal Watercraft Industry Association provides this information to inform riders how to ride harmoniously with the environment. Refer to pwia.org for further information.

Responsible Rider

Our playground, my responsibility

Owning and riding a Sea-Doo is great fun. Making this a rewarding experience for everyone is our common responsibility.



Play it safe


Think about your safety, and that of others!

  • Follow the recommendations of the operator’s guide
  • Ensure everyone is wearing a life jacket and a bottom wetsuit
  • Ensure your tether cord is attached to your wrist or life jacket
  • Keep a safe distance from other craft, shore and designated recreational areas
  • Do not ride under the influence of drugs or alcohol
  • When possible, ride with others as there is safety in numbers



Play it right


Ride it by the rules!

  • Observe and obey local rules
  • Check the weather for information on riding conditions
  • Ensure there is enough fuel and battery power
  • Check that all controls function as intended
  • Bring a towing device and communication device
  • Ensure your watercraft is insured and registered and that you have a boat permit (if necessary). Make sure these documents are easily accessible while riding
  • Respect the rules of the launching ramp
  • Stay out of restricted zones and reduce speed in harbors and no wake zones



Play it green

Your playground is our playground: protect it!

  • Dispose your trash on land, not water
  • Respect local plant and animal wildlife
  • Ensure your watercraft is compliant with local environment regulations
  • Limit engine flushing to a minimum

Maintenance Tips

Know how to take care of your watercraft to enjoy years of hassle-free operation. Your Sea-Doo watercraft was built to high-quality standards. With a routine schedule of proper care and cleaning, along with a timely maintenance schedule, you should enjoy years of hassle-free operation.

Read your owner’s manual

You know what you want from your new Sea-Doo watercraft, but it’s also important you know what it requires from you.

Your owner’s manual is filled with valuable information on everything from features/benefits to controls and component locations, from pre-operation checks to post-operating instructions, routine maintenance and special procedures.

Maintenance schedule

Sea-Doo watercraft can run longer with less maintenance than ever before, so you can spend less time in the garage and more time on the water. Ride for up to 100 hours or one year before your first oil change (100 hours for the Sea-Doo SPARK and 50 hours for all other models). After that you’ll only need one oil change every 100 hours or one year.

To find the checklists that you will need to follow, refer to your owner’s manual. Some are your responsibility, while others must be completed by an authorized Sea-Doo dealer. The key checklists are:


  • 10-Hour Inspection Checklist – highly recommended and to be performed by dealer
  • Daily Pre-Operation Checklist – owner’s responsibility
  • Pre-Season Preparation Checklist – performed by owner and dealer


If you are unsure of any aspect pertaining to the operation of your Sea-Doo watercraft or of any items on the above checklists, consult your dealer.

Proper care and cleaning

Always remember that you have a ‘friend‘ down the road in your Sea-Doo dealer that carries all the accessories and cleaning supplies you need to keep your watercraft running and looking good.

Now that you have thoroughly read your Sea-Doo owner’s manual, you are ready to enjoy your new watercraft. It is your responsibility to break it in properly. Just like the break-in period for a new car, you should be conservative in its initial operation.


During this period you should operate the watercraft at different RPM levels from low to high. During the initial break-in, don’t run it wide open. Refrain from going full throttle and caving into your passengers’ wishes of “Let’s open this baby up and see what she can do!” We have a feeling you’ll find plenty of time for that later.


Treat your watercraft like you would treat yourself. Keep it clean and protected! A cover from your local Xtreme Machines dealer is a wise investment. Rinse, wash and wipe down your watercraft after use. This is essential if you are operating in salt water. Keep metal parts, engine components and pump properly lubricated. See your authorized Xtreme Machines dealer for the proper cleaning supplies.


If you’re operating in salt water you’ll need to execute the very simple flush procedure, which is explained in your owner’s manual. You did read your owner’s manual right? If not, you will want to find it, and turn to the “Post-Operation Care” section. Stop here and go get it. Flushing the exhaust system, and other components with fresh water is essential to neutralize the corroding effects of salt or other chemical products present in water. Flushing will also help to remove sand, salt, shells and other particles present in hoses and water jackets that could lead to overheating of the exhaust system.

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